Education / Course Details

Measuring and Managing Culture and Conduct Risk

Are you a risk manager seeking to enhance your organisation’s risk management framework?

About this course

Discover the "Measuring and Managing Culture and Conduct Risk" course from The Protecht Group, available through RMIA. This comprehensive training is tailored to help professionals like you effectively address and mitigate the complexities of culture and conduct risks.

Why Culture and Conduct Risk Training is Essential

In an evolving business landscape, managing culture and conduct risks is critical to ensuring organisational integrity and performance. This course provides you with the essential skills and knowledge to navigate these risks and integrate effective strategies into your risk management practices.


Course specifics

Audience: Risk managers, compliance officers, and senior professionals responsible for managing organisational risk and culture.

Cost: $770.00 (members), $924.00 (non-members)

Facilitator: The Protecht Group

Format: On-Demand

Time: 2 x 3.25 hours interactive sessions (total 6.5 hours) over 2 days via GoToTraining online.

CPD Points: 5

Course Facilitator:
The Protecht Group


Course details

Join The Protecht Group’s "Measuring and Managing Culture and Conduct Risk" course, offered through RMIA. This hands-on training is perfect for risk managers like you who want to tackle the nuances of organisational culture and behavior. You’ll learn how to measure these risks, apply effective strategies, and use real-world case studies to refine your approach. Whether you’re looking to boost compliance or improve risk management, this course has got you covered. Enhance your skills and help your organisation thrive—sign up today. 

Key topics covered:

1.   Defining culture and conduct risk

  • What is culture, what is conduct?

  • What is culture risk and conduct risk?

  • What is “risk culture”?

2.  External requirements and guidance

  • Regulatory focus on culture

  • Sources of guidance  

3.  Defining your desired culture and conduct

  • Inputs: Risk Appetite, Values and Commitments 

  • Defining the culture 

  • Code of conduct

  • Values and commitments

  • Being clear on expectations

4.  Measuring culture and conduct

  • Methods: Surveys, Assessments, Metrics, Continuous Monitoring 

  • Using AI to monitor culture

  • Culture risk tracking

  • Conduct risk tracking

5. Decision-making

  • Influencing decision-making 

  • Using the Can I?, Should I?, Would I? tests

  • Understanding and managing decision risk 

6. Reporting 

  • Risk culture dashboard 

  • Conduct risk dashboard 

7. Influencing and managing culture and conduct

  • How can culture be influenced? 

  • Setting a strategic culture target

  • The importance of incentives and incentive schemes

8. What's Next?

  • What’s in the horizon for culture and conduct? 

Learning outcomes:

  • An understanding of what culture and conduct risk is and awareness of what good and bad culture and conduct look like.

  • An understanding of the ways in which culture and conduct can be influenced and improved.

  • An appreciation of how culture and conduct risk can be measured, monitored and managed.